Gonzalo Reyes is a Senior Social Protection Specialist in the Global Solutions Group of Pensions and Social Insurance at the World Bank. He has carried out analytical and operational work on pensions, social insurance and labor markets in Latin America, Central Europe and the Middle East. He has done policy analysis of national pension systems, civil service pension reforms and unemployment insurance. Prior to joining the World Bank, he was Head of the Research Division at the Pensions Supervisory Authority of Chile where he participated in the Pension Reform Process of 2008 and the legal amendments to the Unemployment Insurance system implemented in 2009. He holds a Ph.D. in Economics from Harvard University, an undergraduate degree on Economics and Business from Pontificia Universidad Católica de Chile and has published research articles and written book chapters on pensions systems, unemployment insurance and social protection systems.