Ozong Agborsangaya-Fiteu is Senior Operations Officer of Fragility, Conflict and Violence Cross-Cutting Solutions Group at the World Bank. Ms. Agborsangaya-Fiteu provides operational and analytical support for fragile and conflict affected states and on thematic areas including: citizen engagement, extractives and jobs. She also leads the World Bank Group’s Fragility, Conflict and Violence Community of Practice. Prior to joining the World Bank in 2008, she was a senior program manager at Freedom House where she led a wide-ranging portfolio for the Africa programs focused on civic mobilization, accountability and good governance, support to human rights defenders and the professionalization of civil society. Ms. Agborsangaya-Fiteu previously worked as Director, Sub-Saharan African for Search for Common Ground (SFCG) where she contributed to the design of programs to facilitate reconciliation and community-level development in Burundi, Chad, Liberia, Sierra Leone and Cote D’Ivoire. From 1995-2000, she worked as a Program Officer at The Carter Center on elections, human rights and rule of law issues in Mozambique, Liberia and Ethiopia. There she also provided advice and support to former President Jimmy Carter’s mediation efforts in the Great Lakes region of Africa. Ms. Agborsangaya, a Cameroonian national graduated from Georgia State University with a Bachelor of Arts (B.A) Degree and subsequently a Masters of Arts Degree (M.A) in Political Science.