Published on Digital Development

Call for Feedback: How-To Note on a Framework for Evaluating the Impact of ICT Programs

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The review process for this How-to Note has ended. The paper has been downloaded 46 times and we received 2 comments.

We are grateful to the many reviewers for their valuable comments. The author will carefully review and consider all comments when finalizing the note. The final version of the How-To Note will be published on the Open Development Technology Alliance website and announced in the World Bank blog forum


The Open Development Technology Alliance (ODTA), in collaboration with the World Bank's OPCS' Governance and Anticorruption Team (GAC) and the Social Development Network (SDV), is holding a consultation period to invite feedback on four short How-To reports. These draft papers explore the role information and communication technologies (ICTs) can play to enhance governance, strengthen social accountability mechanism and ultimately improve development outcomes.

You are invited to download and review the how-to note, "Valuing Information: A Framework for Evaluating the Impact of ICT Programs," and submit your feedback in the comments section below.

Valuing Information: A Framework for Evaluating the Impact of ICT Programs

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About the note: This paper aims to unpack the link between ICT and development and provide operational teams with a framework on how to evaluate the impact of ICT programs. It applies Amartya Sen’s “capability approach” to the study of ICTs and thus places people’s well-being, rather than technology itself at the center of the analysis. Investment in ICT hardware, software and training is of little value unless individuals can make meaningful use of ICTs, resulting in sustainable improvements in people’s human well-being


To learn more about this How-To series, click here.



Samhir Vasdev

ICT innovation specialist

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